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Japan Fresh Powder Co. Ltd is a dynamic and an innovative family orientated company incorporated in Japan. We employ several full time staff and part time seasonal staff based in Hokkaido, the northern Island of Japan. We pride ourselves on providing customer service to a distinctly higher caliber and reward our employees with the same vision. If you are an energetic person who holds the right to work in Japan, with exceptional customer service skills, the ability to speak Japanese at a business level and can demonstrate a strong proven track record in the service industry then we welcome your application. To apply please complete the application form below and include a 50-100 word cover letter along with your resume. We are currently inviting applications for the following position's:

Job Description: Luxury Apartment Manager based in Niseko Hirafu
Period:  Winter 2011-12
Accommodation: Allowance to be provided for successful applicant

Company Information:

Niseko Fresh Powder comprises five luxury self-contained apartments located in Niseko-Hirafu, on the northern island of Hokkaido, Japan.  The apartments are managed by Japan Fresh Powder Company, Limited which was created with the vision of developing apartments unsurpassed in luxury. By providing the premier accommodation choice for guests in the region, and striving to serve our guests with a commitment to excellence, we aim to become the premier accommodation choice for guests visiting the region.

Overall Job Scope:

  • To manage Niseko Fresh Powder Apartments (NFP) for the winter season 2008/2009. The position is ideally suited to an individual or couple.
  • Clean and maintain the apartments to a five-star standard. Arrange/supervise additional staff to complete this task.
  • Provide daily manual snow clearing around the building. Work with the snow clearing company on the major snow clearing contract.
  • To provide guests with a satisfying luxury holiday through excellence in customer service by assisting guests with all their needs and requests and when required liaise closely with tour operators.
  • To independently manage all aspects of the daily business and to provided regular updates and formal reports to the GM.
  • Promote and uphold a positive image of Niseko Fresh Powder Apartments with guests, other businesses and locals in the Niseko region.

Essential Job Duties and Responsibilities:

  • Report directly to the General Manager of Japan Fresh Powder.
  • Provide ideas on improving the operation and overall product provided by NFP.  Provide regular weekly summary reports to the GM.
  • Collate, record and enter all receipts/expenses/documents relating to the financial matters of the business into accounting spreadsheets and provide reports to the GM.
  • Manage the business bank account and scrutinize all incomings and outgoings. Manage and document a petty cash account. 
  • Enthusiastically welcome guests to the apartments and ensuring they experience an enjoyable stay. This may include driving guests to the apartments, assisting with luggage and ski gear, giving detailed briefings on the use of the apartments and transport attractions.
  • Provide advice on the local area, Ski Mountain & restaurants, making travel arrangements to and from Niseko-Hirafu, obtaining lift passes & ski gear and organizing lessons as required.
  • Maintain the apartments to a luxurious standard. Arrange and monitor cleaning of apartments, arrange and assist in snow clearing. On days where changeovers are required, it is expected that the manager will begin early around 8 am to ensure the rooms are cleaned as soon as possible.
  • Ensure the office area is meticulously clean at all times.
  • Maintain a detailed inventory of all stock/linen.
  • Complete rubbish removal. Ensure gas and oil levels are sufficient. Arrange for servicing of faulty equipment.
  • Provide 24-hour emergency assistance to guests, assisting with medical problems and any major problems that may arise.
  • Continue to maintain and develop close working relationships with the local tour operators, surrounding accommodation owners, retail owners and the local population in Niseko-Hirafu.
  • Arrangement of taxi service and transport for guests.
  • The use of the company motor vehicle is a requirement for this job. Limited personal use in Niseko-Hirafu permitted.

Requirements:

  • Must have good spoken Japanese and English.
  • Must be friendly with an outgoing personality. Possess strong interpersonal and communication skills.
  • Must be proactive, reliable and able to work unsupervised. 
  • Must be reasonably fit and possess basic building maintenance skills.
  • Ideally you will have the ability to ski or snowboard at a reasonable level.
  • Must possess an international or Japanese driving licence, and have snow driving experience.
  • Must have a valid Japanese working permit (working holiday visas are acceptable).
  • Preferably you will have previous experience in the hospitality industry and/or previous management experience.

Remuneration:

Remuneration will be discussed with successful applicants who are shortlisted for an interview.

Please send your email to employment@freshpowder.com

Sample of employment application form:

First name:  
Surname:  
Email:  
Street Address:  
City:  
State:  
Postcode:  
Country:  
Phone work:  
Phone home:  
Please attach you resume in word format:    
Cover letter (50-100 words):  
Furano Office Furano Apartments & Chalet Direct Phone No:
Address: 14-26 Kitanomine, Furano, Apt #1: 1 BR Japanese Bath +81 (0) 167 23 6481
  Hokkaido, Japan, 076-0034 Apt #2: 2 BR Mid Floor (Kitanomine) +81 (0) 167 23 6482
MapCode: 450 028 802 (for car navigation)
Telephone: +81 (0) 167 23 4738 Apt #3: Studio Mid Floor +81 (0) 167 23 6483
Fax: +81 (0) 167 22 1089 Apt #4: Studio Fire Place +81 (0) 167 23 6484
Email: furano@freshpowder.com Apt #6: 2 BR Top Floor (Tokachidake) +81 (0) 167 23 6486
Web: www.furanofreshpowder.com Chalet: 5 BR Parkside +81 (0) 167 23 5624
 
Niseko Office Niseko Apartments Direct Phone No:
Address: 183-38, Aza Yamada, Kutchan-cho, Abuta-gun, Apt #1: 3 BR Creek Side +81 (0) 136 22 3687
  Niseko Hirafu, Hokkaido, Japan 044-0081 Apt #2: 3 BR Mountain view +81 (0) 136 22 3707
MapCode: 398 414 144 (for car navigation)
Telephone: +81 (0) 136 22 3807 Apt #3: 2 BR Top Floor +81 (0) 136 22 3763
Fax: +81 (0) 167 22 1089 Apt #4: Studio Top Floor +81 (0) 136 22 3801
Email: bookings@freshpowder.com Apt #5: 1 BR Top Floor +81 (0) 136 22 3806
Web: www.nisekofreshpowder.com Office: Downstairs +81 (0) 136 22 3807
 
General Enquiries Emergency Contact - Staff Mobile
Telephone: +81 (0) 167 23 4738 Mobile #1: +81-90-6212-6913  
Email: info@freshpowder.com Mobile #2: +81-90-7517-8467  
Web: www.nisekofreshpowder.com